Skip to Content

Access to Rate Sheets and Inspection Reports Using WCIRB Connect

Print page

Access to Rate Sheets and Inspection Reports Using WCIRB Connect

April 2, 2014

One of the most popular features of WCIRB Connect® is the ability for insurers as well as agents and brokers to access their policyholder's experience rating worksheets (rate sheets) and inspection reports. Users can also access these documents for any policyholder that has provided the user the appropriate letter of authorization.

The WCIRB recognizes the value of rate sheets and inspection reports and is taking all appropriate measures to verify that only authorized users are accessing these documents. As part of this verification effort, the WCIRB has implemented a rigorous audit process to ensure that WCIRB Connect users who are not the insurer of record are complying with the following authorization requirements.

Authorization Requirements  

If you are enrolled in WCIRB Connect and you meet the criteria below, you may use the "Authorize" function to access rate sheets, inspection reports or the Comprehensive Risk Summary (CRS):

Agents and Brokers
You are a California licensed casualty broker-agent with a current valid license issued by the California Department of Insurance, and you currently have in your possession either:

  1. The policy declaration/information page or endorsement identifying your agency as the Broker of Record for the selected policy year(s).   

    NOTE: The policy declaration/information page or endorsement for the policyholder must list your agency as the broker of record. A policy declaration/information page or endorsement listing a different agency - such as a wholesale broker or managing general agency - and not yours, is not acceptable.    

    or

  2. A Letter of Authorization and Instructions for Agents and Brokers to Access Policyholder Data (WCIRB Form 810) (LOA)  

    The LOA must be dated on or before the access date and is signed by the policyholder specifically authorizing you to access this policyholder information for the selected policy year(s).  

    The following documents cannot  be used as proof of authorization:

  • Certificates of Insurance
  •  Emails from policyholder/insurers or other agents/brokers
  • ACCORD policy forms

Insurers 
You are an employee of an insurance company licensed to write workers' compensation insurance in California and you currently have in your possession either:

  1. Letter of Authorization and Instruction for Insurers to Access Policyholder Data (WCIRB Form 810) (LOA) executed by this policyholder for the selected document and policy year(s);

    or  

  2. Valid evidence of bound coverage for this policyholder for the selected policy year. 

    Note: If you are the insurer of record, you do not need to use the "Authorize" function - you are automatically authorized to view the rate sheets and will have a live link to the desired document(s).

WCIRB Audit of Authorizations   

If you use the "Authorize" function to access a rate sheet or inspection report, you are subject to a WCIRB audit to ensure that you had the appropriate authorization at the time you accessed the rate sheet or inspection report. You also agree to retain for 12 months from the date of your authorization request the document(s) that you used as your access authority.

As part of the audit process, within 12 months of using the "Authorize" function, you may receive a WCIRB email asking that you submit the document that you used as authorization to access a rate sheet or inspection report. You must fully cooperate with any such request by producing a copy of the document within one week of the email.

How to Access Policyholder Information on WCIRB Connect

From the WCIRB Connect home page follow the steps below

  1. Click "Policyholder Search" from the ribbon at the top of the browser window.
  2. Use one or more search parameters to locate your policyholder.
  3. Select the Bureau Number hyperlink to view the Policyholder Details page
    1. If you are not the insurer of record:
      1. To see a rate sheet, select the check box next to the ARD Year in the X-Mod History grid.
      2. To see an inspection report, select the check box next to the location in the inspection report grid. If authorized, you may select both check boxes.
      3. Select "Authorize" from the action menu.
      4. From the drop down menu, select the type of authorization that you have in your possession. Check the box to accept the terms of authorization; enter your name to certify you are authorized to obtain the documents, and click "Accept."    
    2. If you are the insurer of record:
      1. To see a rate sheet, click on the X-Mod factor (or DNQ indicator).
      2. To see an inspection report, click on the location in the inspection report grid.

Future Editions

Have a suggestion for a future topic? Email [email protected].