The WCIRB Policyholder Ombudsman is available as a resource to employers to navigate the often complex California workers’ compensation system.
For more information and resources, visit the Policyholder Ombudsman page.
The WCIRB Policyholder Ombudsman assists employers with the following:
Please note: The WCIRB Policyholder Ombudsman is not permitted to be an advocate for any of the parties involved nor does the Ombudsman have direct authority to implement changes.
The following videos have just been released as resources for policyholders:
Learn why it’s important for the insurance company to conduct an audit, the impact of unaudited payroll on the experience modification and about working with the insurance company to complete the audit.
Run time: 10:21
Gain a better understanding of the WCIRB dispute process, the insurer dispute process and the appeal process. Also discussed are resources to help employers navigate the dispute process.
Run time: 12:47
Learn about the classification requirements for Clerical Office Employees, Outside Salespersons and Clerical Telecommuter Employees as well as the application of the standard exception classifications.
Run time: 14:06
Learn about the importance of recordkeeping for the division of payroll and dual wage classifications.
Run time: 13:06
The WCIRB Policyholder Ombudsman can provide further online education to employers and insurance professionals on workers’ compensation topics such as classification basics, experience rating and ownership and combination of entities. Complete the online Policyholder Ombudsman Speaker Request Form or contact the WCIRB Policyholder Ombudsman directly by phone at 415.778.7159 or email at [email protected].