Answers to Workers’ Compensation Questions at Your Fingertips
December 22, 2021
The Workers’ Compensation Insurance Rating Bureau of California (WCIRB) Contact Center provides assistance to agents and brokers, insurers and policyholders on a wide variety of workers' compensation topics and WCIRB-related questions. Did you know that answers to many of these questions can be easily found on wcirb.com, WCIRB Connect® and other workers’ comp resources on the internet? Save time on the phone and take advantage of the following online services.
Visit the Insurers, Agents and Brokers and Employers pages, accessible from the wcirb.com homepage, and view the latest WCIRB news and important workers’ compensation insurance information specific to your business needs.
Use the Classification Search tool to look up a classification for a business and read current phraseologies, footnotes and other rules related to that classification.
View webinar recordings discussing classification, inspections and test audits, ownership and experience rating.
In these short videos, learn about the importance of recordkeeping for the division of payroll and dual wage classifications; how to apply standard exception classifications; why it's important for an insurance company to conduct an audit; and how to navigate the workers' comp dispute process.
Learn how to authorize your third party entity (TPE) to access experience rating worksheets (ratesheets), inspection reports, experience modifications (X-Mods) and other policyholder information as well as policy and unit statistical report (USR) information for your policyholders through WCIRB Connect.
Once you log into WCIRB Connect, take advantage of the Knowledge Center in the lower righthand column of the homepage and view how-to videos, information sheets and other training materials to help you navigate the system.
If you need assistance with a topic in WCIRB Connect, enter your question in the Walk Me Through widget to search for answers and tutorials.