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WCIRB Connect

WCIRB Connect provides online access to information and data for insurers, agents and brokers and other authorized users.

WCIRB Connect is best viewed on Google Chrome and Internet Explorer 11.

Agents and Brokers

With WCIRB Connect, licensed agents and brokers have access to:

  • Experience modifications (X-Mods) and eligibility information by policyholder name, FEIN or bureau number
  • Risk Summary Report showing 10 years of X-Mod history
  • WCIRB assigned classifications
  • Experience rating worksheets (ratesheets) and inspection reports instantly (authorization required)
  • X-Mod Direct® email alerts when X-Mods are published or revised
  • Comprehensive Risk Summary (CRS) report (authorization required)
  • Ownership Information Submission Tool

Enrollment

Licensed agents or brokers may enroll individually, or an agency or brokerage may enroll as a Business Entity and manage its own user accounts. Any licensed agency or brokerage that needs 25 or more user accounts must register for a Business Entity account. 

Insurers

Insurers have access to:

  • Unit Statistical Reports (USRs) and policy submission and detailed information 
  • USR and policy audit error work queue to resolve queries online
  • Policyholder information such as:
    • Experience modifications (X-Mods), eligibility and WCIRB assigned classifications
    • X-Mod Direct® email alerts when X-Mods are published or revised
    • Ratesheets, inspection reports and the Comprehensive Risk Summary (CRS) report
    • Test audit work queue to submit materials electronically
  • On-demand reports and other data products
  • Ownership Information Submission Tool
  • Robotic Process Automation Service

Read about the WCIRB Connect Work Queue 360.

Enrollment

Many WCIRB members are already using WCIRB Connect for Insurers. If you work for a member insurer and wish to check your company's enrollment status, email [email protected]. We can tell you whether your company has begun the process or who is the system administrator for your account.

Third Party Entities (TPEs)

Insurer members who use TPEs can authorize and set up access to specific policyholder information on WCIRB Connect. Learn more about WCIRB Connect Access Options for TPEs

Claims Adjusters

The Claims Coverage Research feature of WCIRB Connect provides insurer claims adjusters immediate access to detailed coverage information for policies dating back to 1974 to aid in proper claims handling.

System Administrators

The WCIRB conducts required online training sessions for WCIRB Connect general system administrators (GSAs) to establish new users with access to the Claims Coverage Research feature. To get started, please do the following:
  1. Email WCIRB operations analyst Alyshia Lu at [email protected] to request GSA training.
  2. Take the training, and after it concludes, you can enroll claims adjusters to use the new Claims Coverage Research feature on WCIRB Connect.
  3. Visit the Knowledge Center in WCIRB Connect and view the "Claims Coverage Research and Report Production" quick sheet for instructions on how to use the Claims Coverage Research feature.

Claims Adjusters 

The WCIRB conducts user training to help new claims adjuster users gain proficiency in searching for coverage records. We recommend that insurers designate a small number of claims adjusters as “power users” for this function.
  1. Ask your company’s WCIRB Connect GSA to create a WCIRB Connect account for you if you do not already have one. Make sure your GSA gives you access to the “Claims Coverage Research” functional area.
  2. If you do not know your company’s GSA, email [email protected]. If your GSA has attended training, we will help you reach that person. If your GSA has not yet attended training, we will let him/her know that you are interested and help the GSA register for a training session. Once completed, the GSA can create an account for you.
  3. Visit the WCIRB Connect Webinars page and register for one of the upcoming user training webinars.

If you have questions regarding the Claims Coverage Research feature, please email [email protected].