Contact Us

Contact the WCIRB Contact Center for help troubleshooting any problems or to answer any questions you have about workers’ compensation insurance in California.

Contact Center

WCIRB Contact Center

WCIRB Contact Center Online Inquiry Form

Hours: Monday – Friday, 7:45 AM – 4:45 PM PT

Workers’ Compensation Insurance Rating Bureau of California
1901 Harrison Street, 17th Floor
Oakland, CA 94612
Attn: Contact Center

WCIRB Speaking Opportunities

If you would like the WCIRB to speak to your organization on workers’ compensation topics, please fill out our Speaker Request Form.

Media Inquiries

If you have press-related questions, please email the WCIRB Customer Experience Department.

Policyholder Omnudsman giving an inperson presentation

WCIRB Policyholder Ombudsman

Workers’ Compensation Insurance Rating Bureau of California
1901 Harrison Street, 17th Floor
Oakland, CA 94612
Attn: Policyholder Ombudsman

For information about the role of the WCIRB Policyholder Ombudsman, visit the Employer Resources page.

Quick Links

Holiday Schedule

The WCIRB office will be closed in observance of the following holidays:

New Year’s DayMonday, January 1, 2024
Martin Luther King Jr. DayMonday, January 15, 2024
Presidents’ DayMonday, February 19, 2024
Memorial DayMonday, May 27, 2024
Independence DayThursday, July 4, 2024
Labor DayMonday, September 2, 2024
ThanksgivingThursday, November 28, 2024
Friday, November 29, 2024
ChristmasTuesday, December 24, 2024
Wednesday, December 25, 2024

Other Helpful Workers’ Comp Online Resources

The WCIRB also receives workers’ compensation questions that are beyond its jurisdiction. Below is a table that may help answer some of these questions.

Question or IssueResource
Insurer rate filings
Questions about insurers’ rate filings and their approved premium rates by classification code.
California Department of Insurance – Rate Filing Division
Premium audit disputes
Questions about premium audit disputes regarding your insurance policy should be directed to your insurance carrier.
Each insurer is required to have a dispute process outlined in a Notice to Policyholder within the insured’s policy. More information is available at the California Department of Insurance’s website.
Claims Handling IssuesDivision of Workers’ Compensation, Department of Industrial Relations
USL&H coverage
Questions regarding USL&H coverage.
US Department of Labor
Obtaining a workers’ compensation insurance policy
Questions about which workers’ compensation insurance carriers provide insurance in California.
CDI – Licensed California insurers and rate comparison
Insurer contact informationCDI – Insurance Company Profiles
Employment status
Questions about rules and regulations regarding employment status.
California Department of Industrial Relations
Employee exclusions on a policyCalifornia Labor Code §3352
Insurance fraud
Questions about insurance fraud and how to report insurance fraud.
California Department of Insurance – Fraud Division