Robotic Process Automation Service in WCIRB Connect®

The WCIRB is dedicated to providing products and services that allow our member insurers to access information quickly and efficiently. In an effort to accomplish this, the WCIRB allows authorized member insurers the opportunity to access experience modifications (X-Mods) in WCIRB Connect using a robotic process automation (RPA) service. The RPA service allows authorized insurers to automate the retrieval of X-Mods, which would otherwise have to be accessed manually. This option is available only for member insurers.

To begin the registration process, a member insurer must complete Form 906, Robotic Tool Registration – WCIRB Connect and meet the WCIRB Access and Technical Specification Requirements. Authorization to use a robotic tool in WCIRB Connect will only be granted to member insurers who have executed both a Connect Services Agreement and Bot Addendum. Please note that the unauthorized use of robotic tools in WCIRB Connect is not permitted and is a violation of the WCIRB’s Terms of Use.

Limitations on the use of robotic tools, if applicable, are posted in the WCIRB Connect Knowledge Center, which member insurers must check periodically to ensure compliance. The WCIRB will monitor and continually assess all authorized robotic tools being used in WCIRB Connect and, at its discretion, may impose limits and throttling or terminate access as necessary.

Information about real-time automated access to risk-level information including X-Mods, assigned classification codes, named insureds, policy addresses and more can be found on the WCIRB’s website at WCIRB X-Mods and More®

For more information about the use of the RPA service in WCIRB Connect, please contact the WCIRB Contact Center at [email protected] or 888.229.2472.