WCIRB Continues to Provide Services During California Shelter-in-Place Order


With the quickly evolving coronavirus/COVID-19 situation, please know that the Workers’ Compensation Insurance Rating Bureau of California (WCIRB) has taken proactive steps to protect our staff while also continuing to provide services to our customers. We send our best wishes of support to California’s employers and their employees, insurers, agents and brokers and all fellow members of the workers’ compensation industry impacted by the coronavirus/COVID-19.

While the WCIRB is following the shelter-in-place order for California, our team members are working remotely from their homes to provide continuous service to the workers’ compensation stakeholders that depend upon us.

The shelter-in-place order is in effect until further notice, and the WCIRB remains committed to being responsive to our customers, including:

  • Answering inquiries through our Contact Center
    • Customers are encouraged to contact us at 888.CA.WCIRB (888.229.2472) or [email protected] with any questions.
  • Processing all incoming Policy, USR and MDC data received electronically
  • Publishing experience modifications
  • Maintaining our online websites and systems including wcirb.com, WCIRB Connect®, caworkcompcoverage.com, WCIRB AnalyticsPortal, eSCAD®, WCIRB Inquiry® and X-Mods and More®

Please note that although most WCIRB business is continuing uninterrupted, given the circumstances, our response time may be a bit longer than is typical for us. The WCIRB appreciates your patience as we navigate this fluid situation. We will provide updates as needed.

Go to the following wcirb.com page for the most up-to-date information about changes to WCIRB services during this shelter-in-place time period: